Temporary Fix To Windows Live Messenger Appearing Offline Issue

Posted on

March 23, 2010
by Administrator Andrew

Update: Microsoft Fixed The Problem Soon After This Post Was Published

Hey Everyone. Figured Out A Way To Make Messenger Let You Appear Online and Still Let You Use Windows Live Messenger.

The problem is, that they’re testing a new feature on the MSN servers which will appear in Windows Live Messenger 2010. This testing is causing everyone using the Windows Live Messenger client to appear offline for now, when they’re really online. This doesn’t stop you from talking, except you don’t know if they’re online or not.

Easy way to Fix it, till Microsoft finish their testing.

1. Sign Into Windows Live Messenger as normal. It will say online, but you’ll appear offline.

2. Open Internet Explorer (don’t think this works on Firefox, definitely doesn’t work on Chrome) and goto the normal Windows Live Hotmail website (either www.hotmail.com or mail.live.com) and sign in to your Hotmail.

3. In the Top Right Corner, there’s a Messenger menu which will probably say Available. Click it and pick Sign In From This Location. Once you do this, you’ll appear online to your contacts and they might talk to you.

This works because, other web messengers like Ebuddy and Web Messenger etc are working properly, but the Windows Live Messenger program isn’t. Web Messenger is the only one which lets you sign in to both Windows Live Messenger and the web version at the same time. So the Web Messenger is making you appear online, and then you can use Windows Live Messenger normally. Don’t Go Deleting Files on Your Computer – WILL NOT FIX IT!

Andrew

This entry was posted in Technical and tagged fix, hotmail, live messenger, microsoft, offline, web, windows. Bookmark the permalink.

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Matt

Thank you for this update! I will try the fix for now!
Matt

Thank you for this update! I will try the fix for now!
Anonymous

Thanks! This really works
Anonymous

Thanks! This really works
http://www.andrewtechhelp.com/ Andrew Tech Help

Sure Do Work – I Wouldn’t Lie To You Guys!
http://www.andrewtechhelp.com/ Administrator Andrew

Sure Do Work – I Wouldn’t Lie To You Guys!
shaye-leeharmony

is there an easier way?
shaye-leeharmony

is there an easier way?
Aidan

You’re awesome Andy :] hehe
Aidan

You’re awesome Andy :] hehe
Jackeeboi

Rofl i dont think this was somthing that fixed it, i think it was somthing they realeased were u sign into your hotmail to sign into that, i dont think they put it in to fix the bug, i think the bug happened becus of them putting this in =D
its not really a bug, jsut gotta find out how to sign in
Jackeeboi

Rofl i dont think this was somthing that fixed it, i think it was somthing they realeased were u sign into your hotmail to sign into that, i dont think they put it in to fix the bug, i think the bug happened becus of them putting this in =D
its not really a bug, jsut gotta find out how to sign in
http://www.andrewtechhelp.com/ Andrew Tech Help

na, this Web Messenger feature’s been here for over a year now – this issue has got nothing to do with Web Messenger, it’s just a way to get around it. The problem is purely with the connection from the Windows Live Messenger client to the server.
http://www.andrewtechhelp.com/ Administrator Andrew

na, this Web Messenger feature’s been here for over a year now – this issue has got nothing to do with Web Messenger, it’s just a way to get around it. The problem is purely with the connection from the Windows Live Messenger client to the server.
alvin

Hey, erm when this happened, I searched on google to solve this problem & I deleted some files, and only later did I realise what really happened, so will this cause any problems? Coz after I did the step, ALL my contacts names were just ‘example@hotmail.com’ means their names were their email addresses, so I was wondering when this problem is fixed & when they sign back on & off, will their name be the name that they set or will it still be the same way?

Ok this was what I did:
For Windows XP user, here are the steps:

1. Click Start, click Run, copy and paste this message %USERPROFILE%Application DataMicrosoft and then press Enter. Delete the IdentityCRL folder.
2. Click Start, click Run, copy and paste this message %ALLUSERSPROFILE%Application DataMicrosoft and then press Enter. Delete the IdentityCRL folder.
3. Click Start, click Run, copy and paste this message %USERPROFILE%Local SettingsApplication DataMicrosoft and then press Enter. Delete the Windows Live Contacts folder.
4. Click Start, click Run, copy and paste this message %USERPROFILE% and then press Enter. Delete the Contacts folder.

http://pikelet.uni.cc/ pikelet650

Yes, when your contacts appear online again their Display Names will re-appear. I often have to delete the windows live contacts folder when Messenger says “Your Contact list is not available. Please try again later”

Regards,
pikelet650

alvin

Hey, erm when this happened, I searched on google to solve this problem & I deleted some files, and only later did I realise what really happened, so will this cause any problems? Coz after I did the step, ALL my contacts names were just ‘example@hotmail.com’ means their names were their email addresses, so I was wondering when this problem is fixed & when they sign back on & off, will their name be the name that they set or will it still be the same way?

Ok this was what I did:
For Windows XP user, here are the steps:

1. Click Start, click Run, copy and paste this message %USERPROFILE%\Application Data\Microsoft\ and then press Enter. Delete the IdentityCRL folder.
2. Click Start, click Run, copy and paste this message %ALLUSERSPROFILE%\Application Data\Microsoft\ and then press Enter. Delete the IdentityCRL folder.
3. Click Start, click Run, copy and paste this message %USERPROFILE%\Local Settings\Application Data\Microsoft\ and then press Enter. Delete the Windows Live Contacts folder.
4. Click Start, click Run, copy and paste this message %USERPROFILE% and then press Enter. Delete the Contacts folder.

http://pikelet.uni.cc pikelet650

Yes, when your contacts appear online again their Display Names will re-appear. I often have to delete the windows live contacts folder when Messenger says “Your Contact list is not available. Please try again later”

Regards,
pikelet650

Daniel Lea

Thanks mate its awesomeeee!
thanksss!
Daniel Lea

Thanks mate its awesomeeee!
thanksss!
Indreko

Web Messenger is the only one which lets you sign in to both Windows Live Messenger and the web version at the same time <<< but my IE and messenger live don't work same time!!!
Indreko

Web Messenger is the only one which lets you sign in to both Windows Live Messenger and the web version at the same time <<< but my IE and messenger live don't work same time!!!
Indreko

now it’s works… thanks
Indreko

now it’s works… thanks
Casey

Hey andrew, your method works! I shall spread it to my friends. Hehehehehehe. <: good job aye!
Casey

Hey andrew, your method works! I shall spread it to my friends. Hehehehehehe. <: good job aye!
Mel

I did it in firefox, and it worked =D
Mel

I did it in firefox, and it worked =D
Andre

Nice guide. Here’s mine. I call it “Permanent Fix To Windows Live Messenger Appearing Offline Issue In Only Two Words”. And it goes like this: Install Pidgin )
Andre

Nice guide. Here’s mine. I call it “Permanent Fix To Windows Live Messenger Appearing Offline Issue In Only Two Words”. And it goes like this: Install Pidgin )
http://abdelrahmanogail.wordpress.com/ ZiKaS

Hey! Thanks a lot for this! I’ve another problem. I can’t chat in the online groups that I’ve.

Thanks for your help
http://abdelrahmanogail.wordpress.com/ ZiKaS

Hey! Thanks a lot for this! I’ve another problem. I can’t chat in the online groups that I’ve.

Thanks for your help
Running Boy

Hey Andrew, you’re such a great man! It solved my problem tonight, thanks!
Running boy from Hong Kong:)
Running Boy

Hey Andrew, you’re such a great man! It solved my problem tonight, thanks!
Running boy from Hong Kong:)
alvin

erm can anyone help answer my question?
alvin

erm can anyone help answer my question?
Hans

Testing new functionality in a production environment with all their users? Hmm. Guess it gives a new dimension to the Microsoft Live name…
Hans

Testing new functionality in a production environment with all their users? Hmm. Guess it gives a new dimension to the Microsoft Live name…
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Hello, This is a excellent article, but I was wondering how do I suscribe to the RSS feed?

http://www.andrewtechhelp.com/ Andrew Tech Help

Just look for the RSS Symbol in your browser’s address bar.

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Hello, This is a excellent article, but I was wondering how do I suscribe to the RSS feed?

http://www.andrewtechhelp.com/ Administrator Andrew

Just look for the RSS Symbol in your browser’s address bar.

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I have been checking out your blog for the last few hours, and everything has been very informative and well written. I just wanted to let you know that for some reason this one doesn’t seem to work in Internet Explorer. On a side note, I was wondering if you wanted to swap blogroll links? My website is Router Table Plans if you’re interested. I hope to hear from you soon!
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I have been checking out your blog for the last few hours, and everything has been very informative and well written. I just wanted to let you know that for some reason this one doesn’t seem to work in Internet Explorer. On a side note, I was wondering if you wanted to swap blogroll links? My website is Router Table Plans if you’re interested. I hope to hear from you soon!
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Zizywa

Thanks! Worked for me
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Deadxpromises

You’re my fucking hero! I went throught all the god-damn internet and couldn’t find nothing nowhere, BUT YOU FIXED MY PROBLEM.
Gosh I’ll love you for good lol
xx
Zacarias

Thank you very much my friend… It’s work with me
Demonic_korn

doesnt work, when i try and talk on the windows live messenger once ive signed on via the web, all messages could not be received is this still normal? ive tried reinstalling

Temporary Fix To Windows Live Messenger Appearing Offline Issue

Andrew Tech Help